Return Policy

30-Day Money-Back Guarantee

At Swedish Skin Care, we stand behind the quality and performance of every product we make and want you to be completely satisfied with your purchase.

Every product purchased directly from SwedishSkinCare.com is backed by our 30-Day Money-Back Guarantee. If you are not completely satisfied with your purchase, you may return eligible products within 30 days of the original delivery date for a refund of the purchase price.

This guarantee applies only to purchases made directly through SwedishSkinCare.com. Products purchased through Amazon, retail stores, authorized resellers, or other third-party websites are subject to the return policies of the original place of purchase.

Original shipping charges and return shipping costs are non-refundable unless we shipped an incorrect product or your order arrived damaged or defective.

If you have any questions regarding your purchase or return, please contact us at info@swedishskincare.com. Our goal is to make every customer completely satisfied, and we're always happy to help.

Return Instructions

To help us process your return as quickly as possible, please include your original packing slip or a copy of your order confirmation with your return shipment.

Returns received without sufficient information to identify the original order may experience processing delays or may not be eligible for a refund.

Customers are responsible for the cost of return shipping unless the return is the result of our error, such as receiving an incorrect or damaged product.

For your protection, we recommend using a shipping service that provides tracking, as returned products remain the customer's responsibility until they are received by Swedish Skin Care. Swedish Skin Care is not responsible for return shipments that are lost or damaged during transit.

Exchanges

At this time, Swedish Skin Care does not offer product exchanges or store credit.

If you receive a damaged, defective, or incorrect product, please contact our Customer Care team within 7 days of delivery. If approved, we will gladly replace the item with the identical product at no additional cost.

Refund Processing

Once your return has been received and processed, your refund will be issued to the original method of payment used for your purchase./span>

Original shipping charges are non-refundable unless the return is the result of our error.

We strive to process approved refunds within 7–10 business days after receiving your return. During periods of higher order volume, processing may take longer. Please note that your financial institution may require additional time to post the refund to your account after the refund has been issued.

Fair Use

Our 30-Day Money-Back Guarantee is intended to provide a fair and worry-free experience for all customers.

Swedish Skin Care reserves the right to deny refunds or future orders in cases of suspected abuse, excessive return activity, fraudulent claims, or other misuse of this policy, including repeated purchases and returns associated with the same individual, household, shipping address, payment method, or email address.

Policy Changes

Swedish Skin Care reserves the right to modify, update, or discontinue this Returns & Refund Policy at any time without prior notice.

Any changes will apply only to purchases made after the revised policy becomes effective and will not affect return requests that were eligible under the policy in effect at the time of the original purchase.

Questions

If you have any questions regarding your return, please contact our Customer Care team before returning your order. We are always happy to assist you.